If your aim is to prevent future events from past events, its important that you do it well. Our experience in the conduct and support of hundreds of incident investigations has revealed the following common shortcomings:
- Satisfied with blaming the injured employee
- Not using facilitators with sufficient experience/practice
- Only using thorough causal analysis for significant incidents
- Not reaching (or understanding) “systems” causes
- Fixing program, not system causes
- Failure to create sustainable (business friendly) solutions
Services Provided
- On site incident investigation support
- Devevelpment of on-site programs and proceses
- Causal Analysis Training and Coaching
- Building a cross functional team of causal analysis facilitators
- Strengthening management system knowledge and support through causal analysis
